Over the past few weeks, Malwarebytes consumer and business users have complained that their Windows network printers keep getting kicked offline.
Emsisoft Emergency Kit is the ultimate free anti-malware and antivirus tool to scan, detect and remove viruses, keyloggers and other malware threats. Scan your computer for malware for free with the ESET Online Scanner. Our free online virus scanner checks for any type of virus and helps you remove it. Malwarebytes 3.0 was a major update when it arrived in December 2016 - and like many major updates, some aspects were a little rough, particularly stability within Windows 10.
This issue started around October 20th, when an update caused Windows network printers to be blocked by the security software. When blocked, the printer will be shown as offline, as seen below.
To resolve the issue, users found they can do one of the following:
- Exit Malwarebytes before printing
- Disable SNMP on the printer's port
- Disable Malwarebytes Web Protection
Unfortunately, two out of the three options reduce your computer's security and are not adequate solutions.
Malwarebytes releases beta fix for Consumers
For the consumer version of Malwarebytes, a fix is being tested in beta version 4.2.3.96 with component package 1.0.1112.
Users can install the Beta version by going into the Malwarebytes Settings > General and enabling the 'Beta updates' setting, as shown below.
Once this setting is enabled, users need to check for new updates to install the latest version and its components package.
Malwarebytes Endpoint Protection business customers will have to wait longer as the beta fix is not available. Malwarebytes hopes to have it available for business users soon.
For now, if you are not managing your printers via SNMP or can live without it temporarily, you can disable SNMP on your Windows printers using the following steps:
- Click the Start button > Settings > Devices > Printers and Scanners.
- Select your Printer and then click on the Manage button.
- Select Printer Properties and then click on the Ports tab.
- Click on the Configure Port button.
- Uncheck the SNMP Status Enabled checkbox.
- Select OK and then Close.
Once SNMP is disabled, your printer should go back online again.
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Free Malware Scan Online
If your Windows PC gets infected with malware, the anti-malware software you have installed may not be enough to remove it. Fortunately, there are several portable anti-malware tools that you can run. Let’s look at the best portable antivirus (anti-malware) tools to scan and disinfect your PC.
Note: This page contains affiliate links. As an Amazon Associate, I earn from qualifying purchases. Please see Affiliate Disclosure.
In a hurry? Here are the best portable antivirus (anti-malware) tools that you can carry to an infected Windows PC to run scans. Read on for more details.
- Avira PC Cleaner (link will download .exe)
- Kaspersky TDSSKiller Portable
![Malwarebytes Malwarebytes](https://www.aranzulla.it/wp-content/contenuti/2018/09/malwarebytes-logo.jpg)
The Threat
If you’ve used a computer for more than a week, you’ve heard about malware, or at least viruses, a type of malware. Malware is a generic term for malicious software. What can malware do?
- Steal data
- Delete data
- “Lock” your files and prevent you from using them (ransomware)
- Spy on you (including audio and video)
- Damage hardware
- Use your device to send spam or malware
If your Windows PC gets infected with malware, or you’re suspicious that it may be infected, you should immediately turn it off. Why? If you continue to use it, or even let it sit there connected to the Internet, malware may be running in the background. Instead, follow the steps below.
Other Useful Information:
How to Increase Your Security
Several portable antivirus tools can be used to remove malware from a PC. Why are they called portable? Because you put the tools on a portable drive, such as a USB drive, and run them from there, rather than using the infected PC to download them from the Internet.
Do i have winrar.
Do i have winrar.
Not all the tools I list here are truly portable in the sense of running directly from a USB drive or other external media, but they will let you install on your PC from the USB drive. And unlike full anti-malware software, they don’t start running in the background or set themselves to automatically start when you turn on your PC. They’re simply scanners.
Some of these tools include the latest definitions when you download them, but others don’t and will need to download definitions before scanning.
To prevent any malware from communicating over the Internet for as long as possible, start with the offline scanners; those that can run without an Internet connection. After you remove as much malware as possible with those, then connect to the Internet to update and scan with the other scanners.
A couple of these scanners (McAfee GetSusp and VIPRE Rescue) don’t have a visual interface; they run on a command line, so you’ll see a black window with white text appear.
Malwarebytes Standalone Scanner App
In most cases, it’s overkill to run this many tools, but when it comes to removing malware, I prefer to err on the side of caution.
The threat of malware is another reason why I strongly recommend that you take regular backups so that you always have a clean copy of your files.
The Best Portable Antivirus Tools
Here are the best portable antivirus (anti-malware) scanners, in alphabetical order. These are all free! In the next section, I’ll explain how to download and use these.
- Avira PC Cleaner (link will download .exe)
![Malwarebytes Standalone Scanner Malwarebytes Standalone Scanner](https://www.getpcapps.com/wp-content/uploads/2018/10/Malwarebyte-AdwCleaner-7.2.4-latest-download-windows-7-8-10.jpg)
How to Use the Best Portable Antivirus Tools
Let’s walk through the steps to follow to use these portable antivirus scanners on your infected Windows PC.
- As soon as you notice (or suspect) your PC is infected, shut it off.
- On a different computer (not the infected one), download the anti-malware tools listed above. If you don’t have another computer, ask a friend for help, or try your local library or an Internet café. This can be done on a Mac or Linux machine; you don’t need Windows to download the software.
- Find a USB drive (or other external media) to put the anti-malware tools onto. Copy any valuable data from that drive onto a clean (non-infected) computer. Then, copy the anti-malware tools onto the drive.
- Start the infected PC in Safe Mode (not Safe Mode with Networking).
- Connect the USB drive (or other external media containing the anti-malware tools) to the infected PC.
- Double-click the tools to run or install them. The following scanners will run in Safe Mode, without Internet access:
- Restart the PC into normal mode and run the rest of the tools, which need Internet access:
- If any scanners find malware, take appropriate action (probably quarantining the files). Most tools can take action for you, but you may need to manually deal with some. Continue to run the scanners that found malware until they no longer find any.
- Uninstall the anti-malware tools that you installed on the PC.
- To reduce the risk of future malware infection, install anti-malware software. I have top-rated anti-malware listed on the Resources page. Bitdefender’s software has consistently earned high ratings from multiple organizations over the years, and I recommend it.
- Because the USB drive (or other external media) you used could have been infected, format it to wipe it clean.
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